Q: Can I call you ? A: Yes you can, 817 710 5003 Noon - 7pm Central Standard Time.
Q: How do you guys GRADE Cards ? A: This will be updated Soon.
Q: What if I have questions about my order ? A: If you want to contact us about your order do so before 1PM Central time occurs again in relation to your order, we will do everything we can to add/subtract or help you with your order.
Q: Where do you ship singles ? A: We ship all over the world!
Q: Where do you ship sealed product ? A: We may only ship sealed Magic: the Gathering products within the United States.
Q: Do you do B2B ? A: We do business to business transactions for singles
and supplies with PRE-ARRANGED vendors, orders placed without our consent
will be subject to cancellation at our discretion. We cannot sell sealed Magic: the Gathering products business to business.
Q: What are my Payment options with you guys ? A: We accept: Paypal, Credit Card, Money Order/Cashiers Check or Magic Cards.
Q: If I select Money Order/Cashiers Check where do I mail it ? A: Please use some method of delivery confirmation as we obviously cannot be responsible for the post office services.
Crimson Hobbies
7410 Blvd 26 St. F
Richland Hills, Tx 76180
Q: Can I buy something from you and have it shipped to some place that is not where my credit card bill goes ? A: No, unfortunately according to Paypal and our Merchant agreements, we cannot nor will we ship any item to any place other than your Confirmed/Verified address, this is not our policy but theirs.
GENERAL STATEMENT OF BUSINESS:
We reserve the right to buy or sell items at prices that make sense to us, if there is a price error or a sales overage in our selling to you or buying from you we will contact you and offer you one of two solutions: A. Refund in full and cancellation of your order, or B. A possible discount or alternate solution ( Please understand we will always attempt to make our customers happy in any case we can within reason, however 3rd party sites that do not offer real-time inventory we are not liable for.) We limit each purchase to 4 per customer so many customers may have an opportunity to purchase cards. We will also try to provide the reason or type of error that occurred if one does occur. If you require B2B transactions please contact us directly as our primary focus is B2C, orders placed for the purposes of profiting due to our direct loss will be cancelled. From time to time we may email you our specials or provide information about our current events, by completing purchases you agree to receive these emails, if you do not want to receive emails when you do get an email simply unsubscribe from them then.
Thanks!
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