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Contact Information
The Card Nexus
906 Texas Oak St
Nacogdoches, TX 75964
United States
If you need assistance please email support@thecardnexus.com or click the support button at the top to use our built in email form. We will respond back to you as soon as possible.
Condition Guide
Our website uses a slightly different form of grading from most dealers. We use the following designations to inform our customers of the condition of said cards as accurately as possible.
Near Mint(NM) - This is almost indistinguishable from a Mint card. At most you will see a slight white fleck on a corner or something of the like, but usually these cards are 100% pristine as though just pulled from a booster and put to a sleeve, because they probably were.
Very Fine(VF) - This is analogous to what most would call Excellent+ (EX+) or Near Mint- (NM-). These cards have very little wrong with them, maybe some light scuffing or a little bit of edge wear, they are always playable in a sleeve.
Fine(F) - This is analogous to what most would call Excellent(E). It often has minor whitening on the edges, maybe some light denting of the card, sometimes a slight shuffle crease that is only viewable on the back of the card. This will have no rips, tears or other major damage that could cause it to be unplayable in a sleeve.
Good(G) - This is often heavily played, showing a lot of wear on all edges. Sometimes large shuffle creases will get moved to this condition as well. We will rarely have anything at this condition for sale.
Payment Methods
At this time we only accept Paypal.com as a payment source, though you can pay using a credit card through our Paypal payment system without having a Paypal.com account.
Orders
We have the right to alter or cancel any order at our discretion, though we will never do so without first contacting you and discussing what the issue with said order is. Usually this means we had an inventory issue and lack one of the cards requested, though this policy is almost never needed. The minimum order value is $5.00 + shipping.
Shipping Time
We ship Monday through Friday. Barring emergencies or federal US holidays we ship the day after receiving the order or the day of.
Returns
We only accept returns on singles if there is an issue with the card's condition. The other instance we offer a return/exchange is if we send the wrong cards and are notified within 48 hours of the order's receipt. While we do check every order thoroughly, accidents can happen, and we will do everything reasonable within our power to make you happy.
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