Our promise is to send out your order on the day you make it. You still have to wait for your order to reach you through the mail. For the fastest and most reliable delivery, we recommend you choose a UPS shipping method if possible. For further details, see the Shipping Help Page.
International customers may still have long delivery times as your order travels across the world. For such customers, we still send your order out same day, but it may take several weeks to reach you.
This promise applies only to orders which have been paid for fully. If you are paying by check or money order, your order will not be sent out until your payment has been received and cleared.
Your order will be sent out on the same day if it is paid for by 2pm PST on a working day. We will then ship it before midnight PST on that day. Working days are Monday-Friday, excluding national holidays which are 4 August, 25 November, 25 December.
There are also days when UPS does not collect. If you order on such a day and choose UPS shipping, we will send on the first available UPS collection day. If any such days are approaching, we will post details on our Shipping Help Page.
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